Step 1:

Login to Klara’s secure messaging by confirming your identity

Access the Klara sign-in at: Sign in to Klara
Sign in to Klara
Enter your cell phone number A verification code will be texted to you, enter the code
Enter verification code

Step 2:

Under “My providers” choose Arsenault Dermatology

Choose Arsenault Dermatology

If more than one family member is a patient linked to your cell phone number, select the patient you are trying to review results for and confirm date of birth.

Klara process for more than one family member

Or, if you received a text, click the link that is texted to your mobile number and follow the same verification prompts.

Arsenault dermatology text message

Once your biopsy results are available you will receive a message from the team and the text alert above:

Once your biopsy results are available you will receive a message from the team and the text alert above:

Step 3:

Open and Review the Attached PDF

1. Click or tap View to open the PDF attachment included in the message.

View Your Results

2. The PDF contains embedded links—each corresponding to a specific biopsy site.

3. Click each link to:

  • View your diagnosis
  • Read your treatment plan
  • Access self-scheduling instructions

**If you had multiple biopsy sites, each site will have its own link and must be reviewed individually.

Example Results PDF
Example Results PDF

Step 4:

Follow the Prompts to Self-Schedule

After reviewing each diagnosis:

  • Use the link provided in the PDF to self-schedule your excision appointment.
  • Follow the prompts to select your preferred date and time.
Watch Video and Schedule Online
Watch the video from Dr. Arsenault and follow the steps to schedule online
Step 1. Click on the First available date
Step 1. Click the first available date
Step 2. Click the desired time
Step 2. Click the desired time
Step 3. Enter your email.
Step 3. Enter Email
Step 4. Fill out information and book time
Step 4. Fill out information and book time

Step 5:

Need Help or Have Questions?

If you have:
  • Questions about your results or treatment
  • Trouble scheduling
  • Issues not addressed in the message
Reply directly to your Klara message, and a team member will respond to assist you.
Reply to your Klara message

We’re Here for You

Thank you for your cooperation and trust in Arsenault Dermatology. We look forward to continuing your care with our new digital communication process.

Stay connected and informed with secure texting in Klara.